DELIVERY AND RETURNS
DELIVERY
For any order made on the online store, the time indicated is approximately 4 to 8 weeks. When your order will be taken into account and launched in production, you will receive a new, more precise deadline. Lead times vary depending on order volume and time of year. At Clubtransat, we prioritize the satisfaction of our customers and strive to meet the deadlines announced. Delivery is made to your home by European carrier (+ 30-minute assembly option).
EXCHANGE AND REFUND
You have, in accordance with the provisions of Article L 121-21 of the Consumer Code, a withdrawal period of 14 clear days from receipt of the product to return it to Clubtransat for exchange or reimbursement, for any order placed on the online store. The return costs exclusively in its original packaging will be at your expense. On the other hand, the right of withdrawal cannot be exercised when you place an order for made-to-measure items (sails & personalized frames). We invite you to consult the General Conditions of Sale.